Refund Policy
Our Refund Policy ensures customer satisfaction by outlining clear guidelines for requesting refunds on purchases. We strive to provide transparent and fair processes to resolve any concerns regarding our products or services promptly.
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Langlois Safety Refund Policy
At Langlois Safety Training & Consulting Services, we are committed to providing high-quality training and services. However, we understand that situations may arise where a refund is necessary. Our refund policy is as follows:
- Course Cancellations:
- Full refunds are available for cancellations made at least 7 days before the scheduled course date.
- Cancellations made within 7 days of the course date will be subject to a 50% cancellation fee.
- Course Rescheduling:
- If you need to reschedule, please contact us at least 3 days before the course date. Rescheduling requests made within 3 days of the course date may incur a fee.
- Non-Attendance:
- No refunds will be issued for non-attendance without prior notification.
- Online Courses:
- Refunds for online courses are available within 14 days of purchase, provided that less than 20% of the course content has been accessed.
- Customized Training and Consulting Services:
- Refunds for customized training and consulting services will be considered on a case-by-case basis. Please contact us directly to discuss your situation.
- Materials and Products:
- Refunds for physical materials and products are available within 30 days of purchase, provided that the items are returned in their original condition. Return shipping costs are the responsibility of the customer.
- Process for Refunds:
- To request a refund, please contact our customer service team with your order details and reason for the refund request. Refunds will be processed within 10 business days of receiving the request.
We are dedicated to ensuring your satisfaction with our services. If you have any questions or need further assistance, please do not hesitate to contact us.
You can contact us to reserve your spot or request a quote for our trainers to come to you.
